Tracking order

Once your order is placed and processed at Stofdroom, you can easily track its journey to your doorstep. We partner with reliable logistics providers to ensure your Skirts, Pants, Jeans, T-Shirts, Sweaters, and Knits are delivered safely and efficiently.

How to Track Your Order

  1. Locate Your Tracking Information: Shortly after your order ships, you will receive a shipping confirmation email sent to the email address used during checkout. This email will contain your unique tracking number and a direct link to the carrier's tracking page.
  2. Use the Tracking Number: You can copy the provided tracking number and use it on the carrier's official website or on a universal tracking platform (see below).
  3. Check Order Status on Our Site: You can also find your tracking number and latest status by visiting the order confirmation link provided in your initial order confirmation email.

Using a Universal Package Tracker

For a consolidated view, especially for international shipments that may involve multiple carriers, we recommend using a trusted third-party tracking service. These platforms aggregate data from hundreds of postal and courier services worldwide.

We suggest using 17Track. It is a reliable and user-friendly website for tracking packages globally.

  • How to use 17Track:
    • Visit the 17Track website.
    • Paste your tracking number into the main search field.
    • Click "Track" to view detailed, real-time updates on your package's location and estimated delivery date.

Other reputable services include AfterShip and PackageRadar.

What Your Tracking Status Means

Label Created / Shipment Info Received
The carrier has been notified about your package, but it has not yet been scanned into their system.
Picked Up / In Transit
The package is with the carrier and is moving through their network.
Out for Delivery
Your package is on the delivery vehicle and will be delivered that day.
Delivered
The package has been delivered to the specified address.

Need Help?

If your tracking information hasn't updated for several days, or if the status shows "Delivered" but you have not received your package, please contact our customer support team. We are here to assist you.

For any questions regarding your order or shipment, please email us at [email protected]. Please include your order number for faster assistance.